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ADVICE WANTED!   February , 2003
www.findstone.com   info@findstone.com

R3: I am a stone sculptor. I have done several large stone works both with granite and marble. I would drill pin holes of 3/4 or 1 inch diameter in both the top and the bottom stones, as deep as possible up to 12 inches. . Then use slightly smaller diameter stainless Allthread for your connecting pins. I would epoxy the pins in to the holes and apply the epoxy well over the connecting surfaces. You can easily clean any excess glue off with acetone and while it is still unset. There are several good industrial epoxies. the type you can get for contractors who work with concrete. the suppliers will know what type would be best for your application. I hope this helps Don Hines
R4: Would need more information. What color is the marble for one. Eg: Green marble has different properties as white marble. What size of pieces? etc...... ( Epoxy comes to mind, but again more information would be useful), Centura
R5: Depending on the sizes and weight I would suggest a a combination of mechanical anchors and 2 part stone epoxy like Akemi 5010. Regards, Steven
R6: I understand that you are looking for an adhesive to bond marble to marble for an altar that you are assembling. You state that some of the pieces are quite large. Is this an interior or exterior location for this alter? If it were interior I would use simply silicone sealant. I would place random .5 cm drops of silicone on the piece of stone that will have the other piece of stone laid on top of. I would keep these drops of silicone about 2.0 cm from the edge because you do want this stuff to ooze out. This simple and inexpensive method will safely secure large pieces (24hr cure time). For exterior use a factory epoxy that one can tint to match the colour of the marble is available. (go to the library, Beebe Quebec, Canada, yellow pages will list stone industry suppliers of such material). Silicone will work as well for an outside application but I would run a clear small sealing bead of silicone in the joint area (to keep moisture out) and trim the access, which has oozed out with a razor blade. If you are attempting to glue smaller pieces (edges, lips, …) I would stay with the available epoxies, tinted to the colour of the marbles used. I hope I have helped. Andrew
R7: Pat, Without the stone type & weight, it is hard to make a recommendation. Usually, we would recommend Mapei Kerapoxy mortar/grout for the best bond. Michael
R8: Yes I have but You should send me an email picture of how the pc is brooken and balanced. Pictures from different point of vie. Rgds Pierluigi
R9: He should use a resin based material called DOMO. It comes in two parts. The resin and the hardener. It is manufactured by an Italian company called TENAX. Thanks Baksmaty
R10: yes...the adhesive is methyl methacrylate...mma a very thin material that is as strong or stronger than epoxy. Jerry
R11: we manufacture adhesives for marble for that purpose. Best Regards, Mino , Italy
R12: 3part epoxy, Greg
R13:   You might want to consider "pinning" the pieces together along with an adhesive for strength, especially with weight involved. As far as adhesive "Akemi" products are designed specifically for stone and won't bleed into the marble. Laura
R14: Dear Sir, there are special resin that have been used to fill holes,crack lines, and if they are of very good qlty, can be used to attack pieces of stone. You may to contact some abrasivive sellers; they can say to you which product is better for solve yr problem. Best regards. Linda
R15: There are lot of filling and netting of marble is taking place in India. please let me know how can i help you, Gaurav
It was wonderful getting advice from those who have been there & done that so to speak. I would heartily recommend your site to all having "stone" questions. Thank you again for your help. I'll let you know the outcome of our venture. Pat
Truly a plethora of ideas. It's heartwarming that in this day & age, people are so helpful. God bless them all. Pat
Q 2734: I found this website to finally get answers to my questions about my granite slab countertop. I've gotten so many differing opinions about how to care for it, and whether or not it was a good choice for my kitchen, that my head was spinning. Thank goodness for you :o)! Luckily for me, I got Blue Pearl, which, I gather from your site, is an Anorthosite, and an excellent choice for a counter (no sealing required, not porous, and gorgeous to boot); so, my problem is solved, my questions answered, but I was thinking, since you say that the public has been hoodwinked by the word "granite", and how it's been misdefined, couldn't you guys set up a database, or at least a chart on this site, which breaks down the different types of stone (of which Anorthosite is one) which make up the loose term "granite", further categorize them by popular name (Blue Pearl, Emerald Pearl, etc.), then give descriptions of what they look like, their positions on a porosity/hardness scale, their mineral make up, and which parts of the house would be the places to use them? Is this too much work? I find this sort of thing fascinating, and when I stopped patting myself on the back for having the good taste to choose Blue Pearl, I started reading in earnest, and the more I read, the more I realized that there was A LOT of information here. Anyway, I think that all of this stuff is important, but I still believe that the public would be grateful if you provided a "quick and dirty" sort of chart to get this information, based on the popular name of the product they're investigating. Just my two cents, and thanks again for all of the info. Tani Hanes Ripon, CA, Sept 14, Reply
R1: Dear Tani: Blue Pearl could either be a Larvikite (the ligh colored one), or an Anorthosite (Blue Pearl GT). In both instances, they are an excellent choice. What you're requesting is indeed a LOT of work, but it would be very useful. Unfortunately nobody seems to be willing to pay for such a production! Free is always welcome!! However, it is my understanding that one of the panelists of this site is working on something like that right now. So keep tuned! Maurizio, USA
R2: Dr.Daniel, one of our expert advisors has taken the trouble to prepare a table of popular / widely used granites throughout the world along with images, similar stone and absorption rates. We are honored and excited to present you The World 's Most Popular Granites by Daniel. Click here to see it. FindStone.com
Q 4791: Is it true granite countertops and shower stalls need to be sealed an polished? If so, could you recommend a sealer and polish? Please and thank you. Feb 15, Reply
R1: No, it is not true. Polished, never. Sealed (with an impregnator/sealer, that is), it all depends on the “granite” at hands. If you want to know more, gimme a holler at: info@findstone.com and get in touch with me. There’s a little fee involved (as you will be told), but I’ll be glad to help. What’s more I will even tell you how to get all of your money back! What more do you want from me? :-) Ciao and good luck, Maurizio, Expert Panelist
Q 4790: We are redoing a small kitchen area which runs along one side of a great room. Our designer has recommended a soapstone counter, but I have been hearing that it is difficult to keep looking clean. Your expertise on this subject would be much appreciated. Thanks. Feb 15, Reply
R1: It all depends on your definition of clean. Some people complain that keeping a polished granite countertop cleaned is more difficult than, say, Formica. If one uses the right cleaning product, it’s not more difficult. Let’s just say that since Formica doesn’t show soil as much as polished granite … you fill the blanks! So, basically, it’s not the actual cleanness that those type of consumers are interested in (if they did, they should be grateful to polished granite, since it mercilessly shows where they didn’t clean it well!!), but they are rather more interested that the dirt doesn’t show! :-)Clean is clean, period. Whether is granite, wood or soapstone. Now, you may have a soapstone countertop that doesn’t look clean, I grant you that. Well … that’s the “nature of the beast”: no matter how actually clean it is, it never looks so! At least to me it doesn’t! How important this is to you, it’s up to you alone to decide. Ciao and good luck, Maurizio, Expert Panelist
:Q 4788: I am interested in purchasing Uba Tuba granite, but am concerned about the durability of this granite. We are a young family who is expecting a house of children. I am concerned that the top will stain easily even after proper sealing. I have also heard conflicting information about the durability of granite when it comes to placing hot items directly on the granite- what is true? Would such a countertop be more trouble than its worth? Elizabeth, Feb 15, Reply
R1: Dear Elizabeth: Well, let’s put it this way: if you plan to keep that house for the next … uh, say, 6 generations, then, maybe (and just remotely maybe!), when the 7th generation takes over, they may have to do something to an Ubatuba countertop! For as long as you do NOT apply any impregnator/sealer to it AND take proper care of it (in very simple ways), Ubatuba is a material that’s as bullet-proof as they come!! It Is definitely better than geological granite.Just as important – if not more! – as the choice of the material, is the choice of the fabricator. Maurizio, Expert Panelist

Q 4787: I have seen these two recently and would like to get more information on them. I would like to use them for floors in a bathroom. what can you tell me about the qualities of this limestone? Scott, Feb 15, Reply
R1: Dear Scott: And which two did you see?! Ciao and good luck, Maurizio PS: As a Maurizio’s rule, stay away from limestone. If you like the look of it, get hone-finished marble instead. But, hey, it’s just me!
Q 4786: I have a marble top table which was broken in four pieces.I have glued it back together.But, Now I have cracks were it was broken from.What do I use to fill in the cracks? Jennet, Feb 15, Reply
R1: Dear Jennet: You don’t. What you needc to do is to hire the services of a bona fide stone restoration company. It is not, by far, a DIY project. Ciao and good luck, Maurizio, Expert Panelist 
Q 4785: I tried to cut corners building a home in Colorado when real estate was high. Consequently, I think I made a mistake by buying cheaper granite squares at about 1/3 the cost of all retail stores. The granite is pretty on the counters and island, but it never seems highly polished. I have tried a sealant, polish, Murphys and maybe another solution or two to no avail. Do you have any suggestion as to what I may put on the installed granite to achieve a high polish without the veiny look? Thanks in advance, nahla, Feb 15, Reply
R1: Dear nahla: No, I don’t. Sorry. Ciao and good luck, Maurizio, Expert panelist
Q 4784: Could you offer me some advice as to my options concerning a stain that occurred on some carrera white with black& gold vein marble. The stain is a result of toilet bowl cleaner. It has affected about four 12"square tiles. Is there any surface applied solutions to lessen the "dulling" that has occurred? Thanks in advance, antony, Feb 15, Reply
R1: Dear antonym: Nope, sorry.! You need to hire a bona fide stone refinishing contractor. Now, you’d better watch out! Stone refinishing is the very pinnacle of all the activities related to stone, from a professional point of view. Unfortunately, there are a lot of quacks on the loose out there! How could you tell a champ from a chomp? Could you trust the recommendation of your local stone distributor, or contractor, or your interior decorator? Hardly! Maurizio, Expert Panelist
Q 4783: I have a brand new house and until today, a beautiful totaly black granite in my kitchen. I decided to clean the hole counter top with a product called CABOOM, after that the only think i want to do is cry!!! The product ruined all my counter top ,it left stains all over. My granite has not been sealed and i noticed that while i was cleaning the surface , the sponge that i was using to clean got dark. Please tell me what to do in order to have my granite back without stains. Thank you. Carla. Feb 15, Reply
R1: : Dear Carla: CABOOM!!! I really don’t know the chemical composition of that stuff, but my understanding (based on previous postings) is that’s pretty nasty!! Is THAT what your fabricator of GC suggested to use to clean your “granite” with?! Anyway, we have a few clues to go by:1. The stone had not been sealed. That’s very good information. In fact, it excludes the possibility that the impregnator/sealer could have gotten damaged by the CABOOM thing! Black granite does not need to be sealed and you do NOT want to seal it. What you have are NOT stains, no matter what they look like to you.2. The other piece of information that makes me realize the real nature of the problem is the fact that the rag became black.Now, with those two pieces of information – which are crucial to the finding of the solution – you go back to either your GC or fabricator, and ask them to solve your problem. If it can be of any consolation, the CABOOM stuff did NOT ruin your stone. It only accelerated the “discovery” of an inherent fraud that had been perpetrated on your stone by the factory that processed the slabs.Maurizio, Expert Panelist
Q 4780: Hi, we are planning to install a granite countertop with an undermount sink in our kitchen. As part of the installation, some shops will place steel rods on the back and front edge of the countertop to "reinforce" the slap where the undermount sink is installed. My question is whether reinforcing steel rods are strictly necessary or is plywood underlay good enough. We are getting conflicting opinions from the various shops that we have visited. Most do not use the steel rods, or at least not unless the customers insist on it, they claim that it is unecessary as most of the weight trasferred from the plywood underlay to the base cabinet. Is this true ? Or should I be insisting on the added strength provided by the reinforcing rods. Many thanks in advance, Gloria, Feb 15, Reply
R1: Dear Gloria: Many don't volunteer "rodding" simply because is extra work that is never calculated at the time of the estimate. It does make a big difference, plywood or not. Do insist on it.Now, remember, it's never too early to think about the proper maintenance of your stone. It's a subject that's all too often neglected and, as you can tell by reading many of this site postings, you're not likely to get good information about it from your dealer or installer (when end-users tell me that they were advised to use water and dish soap, or regular glass-cleaner, my Italian blood reaches the boiling point at the speed of light!). Maurizio, Expert Panelist
Q 4778: I had a kitchen sink installed that was made out of a honed black granite. One of the seams appears to be leaking. Can anyone recommend a product to fill the seam to stop the leak? Steve, Feb 15, Reply
R1: Dear Steve: Well, epoxy would be the very best, but I never encourage homeowners to apply it themselves. I consider it a professional product. Call the original fabricator back and have them tackle the problem. If not, as a second best solution, you should consider silicon caulking. Ciao and good luck, Maurizio, Expert Panelist
Q 4777: I am remodeling my kitchen and assumed granite was the very best. After surfing your site I realize their are many choices even within a granite. My wife likes Giallo Veneziano We cook alot, drink alot of wine and want something that can stand up to our parties. Where do you suggest we get our granite? Should we consider a different kind of granite that has a lower absorption rate. Your site was incredibly informative but I think I need to spend more time learning about all the info you posted. What is the very best (least maintenance and most impervious) granite and also what are some close seconds (in case my wife doesn't like the look of the strongest). Faustino, Feb 15, Reply
R1: Dear Faustino: Giallo Veneziano, if it was “resined” by the factory would be an excellent choice. If not, there are good impregnator/sealers that will take care of its rather high absorbency rate; but then again, a product, any product, is just as good as the operators who applied it!As a loose rule of thumbs, darker mercantile granite are typically denser that light colored ones, but I seldom comment about any one particular stone. There may be differences within the same stone (and I’m not talking about looks, here!) from one bundle of slabs and the next. The slabs may have also been either “doctored” (which is bad), or “resined” (which is good) by the factory, which would make a big difference. Maurizio, Expert Panelist
Q 4776: I have recently moved into a new home in which we are having issues with the builder concerning the installed granite. In the kitchen we have about 60 square feet of black galaxy bar top and center island and also about 60 square feet of Uba Tuba countertop. In the bath we have about 20 square feet of what the supplier calls Butterfly. The Uba Tuba has 1 inch spots and about a six to eight inch border along the tile backsplashes where the surface appears to be crazed. What look like small fractures appear as small white lines penetrating the surface. It looks as if the color has
been sucked out of the stone although I know this is not the case. What could the tile guys or the cleaners have used to create this condition. The builder and several installers have tried various techniques including wax and a blow torch but have had no success. I have been successfull on my own in removing a couple of the smaller but more obvious spots using a product called Opticon, heat lamps, about an hour of soaking time and a lot of patience. This is an epoxy based product which is used by lapidaries to hide fractures in stone. The Black Galaxy does not seem to have been affected by whatever caused this while the Butterfly shows only minimal effect about an inch or two along the tile backsplash and is hardlynoticeable. Aside from having the granite replaced (and trashing the cabinets in the process) is there a wise solution for this problem. Is the epoxy a good idea or is this a temporary fix that I should not divulge. What could have caused this problem in the first place. Thanks in advance for any insight you might have for me. James, Feb 15, Reply
R1: Dear James: What I'm going to say is going to shock you, no doubt. And, since it would be a first on Ubatuba (with doubious result), I won't be charging anything for my consultation. By your description it loos like the damage was caused by a heavy blunt object hitting the surface of the stone hard enogh to produce a type of damage known in the industry as: STUNNED CRYSTALS or INNER FRACTURING. I actually believe that the latter definition fits best your particular situation (stunned crystal is more typical of true geological marble). The Black Galaxy shouldn't do that, though. The official prognosis is gloomy: no possible repair. But, you know me! ... Since I think out of the box all the time (sometimes once too many!!) I solved a problem like that on an Anorthosite (Volga Blue), by paying a visit to ... the PEP BOYS store near me!!I bought a $6 kit to repair small windshield cracks, which consists of a very thin penetrating clear epoxy glue and a suction pump to create a vacuum. I just followed the directions on the kit and ... it worked! It makes sense, too, because we're basically looking at the same kind of damage. Now, whether it's going to work on Charnockite (Ubatuba and Verde Butterly), it's up to you to find out! My gut feeling tells me that it just might! It's worth trying. It sure beats replacing the slabs!! What I am asking in exchange for this information is that you keep me updated. Then, if it does work, I wouldn't mind if you decide to become one of our numerous and loyal valued customers by purchasing some of our fine products for the maintenance of your beautiful stones!Fair enough? Ciao and good luck, Maurizio Bertoli, Expert Panelist
Q 4775: I have a new counter top of of ubatuba. In the construction process of the house the granite was stained or has spots of crazed areas close to where the backsplash was installed. The fabricator has tried black wax heated with no sucess. We have tried small area with a fracture sealer and with good results. My question is would this be advisable or should I have the contractor replace the whole piece. It is a complicated radius edge with expensive glass tile that butts up to it. I know the sealer works on small areas will it work on a larger area? Any help or commets would be appreciated. Thanks Annette, Feb 14, Reply
R1: Dear Annette: Just try! It's an uncharted territory for me, too! Ciao and good luck, Maurizio, Expert Panelist
Q 4774: We overwatered a house plant creatintg a large puddle. We were gone for a week and upon returning discovered the puddle which had not evaporated. The water in combination with the dirt from the plant has etched our travertine and left an ugly brown mark. Help, what can we do? Thanks for helping. Nancy, Feb 14, Reply
R1: Dear Nancy: I would first ask the dealer who sold the stone to you, and / or the contractor who installed it in your house to help you out. If they won’t, I do believe I have the solution to your problem. Maurizio, Expert Panelist
Q 4773: I have a 2000sqft area laid with an off-white terrazzo. This was done whilst buiders were on site and before landscaping was done. As a result there was red clay-like mud tracked over the tiles, and not cleaned off until the end of the building job. We cannot get the mud stains out - it has been suggested that this red mud has oxide in it and this has penetrated and stained the terrazzo. Would a product such as hydrogen peroxide remove these stains? Lance, Feb 14, Reply
R1: Dear Lance: "whilst" … are you Brit, or somethin'?! :-) Answering to your question, yes, it should: 30 / 40 volume, clear, on a poultice. Just make sure that such a strong HP won't damage the cementitious part of the tile. Test it on a spare first. Maurizio, Expert Panelist
Q 4772: Please help me, my wife has just tried to melt butter on top of the fire and it has turned to liquid and dripped all over the sandstone harth, what is the best way to remove the stain , Simon, Feb 14, Reply
R1: Dear Simon: When it comes to stain removal, either you buy one of those expensive "Professional kits" (that no true professional ever uses!) at a stone retailer near you, or you can spend less money and get my comprehensive guidelines on how to remove stains by using inexpensive and far more effective means that you may already have in your household! Maurizio, Expert Panelist 
Q 4771: Is travertine an acceptable kitchen flooring material? Will it standup to dropped acides, i.e. vinegar, citrus, etc? Jai, Jan, Feb 14, Reply
R1: Especially in its polished form, no, it won’t. Ciao and good luck, Maurizio, Expert Panelist
Q 4769: We just installed tropic brown granite countertops in our kitchen. They are beautiful and the craftsmanship is excellent with one exception: There is a 6 inch diameter spot on one counter that is discolored a grayish shade with a few spots of black and brown. We are not happy about this as we had requested that this "flaw" in the slabs be worked around. The installer refers to this spot as "the eye of the tiger". Ever heard of that? Any more information on this kind of "natural defect" would be appreciated. (still not sure if we're going to make them take it all out) Thanks Teresa, Feb 14, Reply
R1: Dear Teresa: Yes, it's possible. Whether you like it or not (personally I would probably keep it), or whether there was a certain agreement with the fabricator about that, is not for me to comment. Maurizio, Expert Panelist
Q 4767: I am considering specifying a kitchen island topped with either (what the supplier calls) "Tropic Brown" or "Baltic Brown". Do you know what country these come from, whether they are suitable for a kitchen island and if they should be sealed periodically? I will do the lemon juice test to see how much they absorb. Thanks! Tammi, Feb 14, Reply
R1: About the country of origin, etc. I encourage you to consult Dr. Daniel table of the 150 most popular granites. Other than that, I seldom comment about any one particular stone. There may be differences within the same stone (and I’m not talking about looks, here!) from one bundle of slabs and the next. The slabs may have also been either “doctored” (which is bad), or “resined” (which is good) by the factory, which would make a big difference. Even more important, what’s a good stone in the hands of some “Michelangelo”?! I did write a very interesting article on “How to Shop for a Granite Kitchen Countertop” that will give you all the intelligence you need to venture yourself with confidence in the stone industry jungle! It does carry a small price tag, but wouldn’t you rather have me beside you while you’re out there?! Gimme a holler at: info@findstone.com. There’s a little fee involved (as you will be told), but you’ll be glad you did. What’s more, I will show you a way to get all of your money back! You can also ask me how to get my comprehensive maintenance guidelines for residential stone installations. Remember, when it comes to natural stone, maintenance is an all too important yet neglected subject that should begin before you even select it, as you can tell from several of this very site postings! Don’t become another statistic! Ciao and good luck, Maurizio, Expert Panelist
Q 4766: We would like to a gray stone floor in our foyer and bathrooms. We were thinking of cardoso stone tiles, or perhaps a resilient, hard limestone (is there such a thing?). My questions are: -What matte grey stone would you recommend?-How should the subfloor be prepared (i.e., thickness of plywood, special membranes, etc.)? How big can the tiles safely be to avoid cracking - 12"x12", 16"x16"...? Is there an installation guide you can recommend? -Maurizio, do you have a maintenance booklet for this that I can buy from you? Thank you! Monika, Feb 14, Reply
R1: Dear Monika: Resilient, hard limestone? … Mmmm … I don’t think so. Not the last time a checked there weren’t any!! Pietra Cardos (or Pietra Grigia) is “your man”, since it’s a sandstone. Quite an absorbent material, though! I would set it on epoxy, or, as a second best, use rapid setting stone adhesive (it’s like white thinset and gets applied like regular thinset, but become hard in 15 minutes. Funny stuff, but it works!!). After that, the stone will need to be sealed with a good-quality stone impregnator and kept it properly from there after. Maurizio, Expert Panelist
Q 4765: I marked the cuts for the bullnose around our sink with a permanent marker, so they would not disappear during the grinding process. Trouble is the obvious, I can't get the marker stains out. Is it a lost cause? Is it fixable? Feb 14, Reply
R1: Let’s say it’s not a sure thing, but, maybe … I would give it a try. When it comes to stain removal, either you buy one of those expensive “Professional kits” (that no true professional ever uses!) at a stone retailer near you, or you can spend less money and get my comprehensive guidelines on how to remove stains by using inexpensive and far more effective means that you may already have in your household! Maurizio, Expert Panelist
Q 4764: I have a new home with a grey/black speckled countertop. does oil 'hurt' the granite? Apparently the granite was not sealed and there is oil staining around the stove. I kind of like the used look it gives the countertop and was thinking of oiling the rest of the countertop. If it does cause actual damage to the granite I need to poultice the stain and then seal it. Also, can the granite be tinted and would tinting damage the granite? Thank you for your help. Sue, Feb 14, Reply
R1: Dear Sue: No the oil wouldn’t damage the granite, but I consider the idea highly unsanitary. The oil will never cure and get rancid over time. No, granite can’t be tinted. It will never get uniform and will look terrible. Your best bet is to poultice the oil stains out and then seal the countertop with a good-quality stone impregnator. After that, learn how to take proper care of it. Maurizio, Expert Panelist
Q 4761: We recently bought a house in the Miami area. While looking at the house we were told that it had "rustic marble" and that's why there were holes in the floor. Well, in the three months we've lived in the house the holes have gotten more numerous and deeper. My wife had a contractor come in to give us a quote on refinishing the floor and he told us we have Saturnia marble that has not been maintained. He said that the holes would have to be filled and then the entire floor polished. He was also honest in stating that because the holes are so numerous that he can't guarantee that the final job will look good. He gave us a quote of $2000 for the entire job.

First, I feel like a total idiot for believing the line about "rustic marble." Second, is there any way to get a Saturnia marble floor full of holes to look good? Third, if the re-finished floor is not going to look very good, are we throwing good money after bad? Should we just replace the floor?Thanks! Craig, Feb 14, Reply

R1: Dear Craig: The definition of “rustic marble” means … whatever you like, I reckon! Anyway, it make reference to what it could be better defined as a “Mediterranean look”, due to the fact that in the Mediterranean basin they hardly have polished marble floor. They’re all hon-finished, like your Saturnia stone came originally from the factory. The reason why you have all those holes is because Saturnia is not a marble, but a cross-cut travertine, and, as everybody knows, travertine is full of holes! The holes are typically filled by the factory with cementitious material. The idea of filling the holes and polishing the floor does not sit well with me. First off, if the holes didn’t open again because of some political unrest in Guatemala, but, most likely because the stone itself was a very poor grade (you know, those “special” sales!!); therefore, filling them again may turn out to be a total waste of time and monwy. Second, polishing? … Yes, travertine it can be polished, but the contrast between the polished stone and the dull filler of the holes will be magnified. All in all, bad news, I’m afraid! But hey, it’s only money! :-) Ciao and good luck, Maurizio, Expert Panelist
Q 4760: Our basement is made out of sandstone and we want to redo it. Can our landscaping be saved or do we have to dig the whole basement up and put in a new one. Can it be done wall by wall? Bush, Feb 13, Reply 
R1: Bush. Just one question. How are you going to hold the house up while you replace the basement? JVC, Expert Panelist
 
Q 4758: I have just put into my kitchen and den..black polished granite. The look is gorgeous but I cannot keep it clean. Everything seems to stick onto the surface and I have to scrub it hard to get the grime off ..and then the shine gets dull. Can you please tell me how I should clean it..I am really going crazy from this floor. thanks so much, Susan, Feb 13, Reply
R1: Dear Susan: It sounds to me like your dealer and installer didn’t give you much intelligence about properly maintain the stone they sold and install in your house, did they! It’s a subject that’s all too often overlooked and neglected and, as you can tell! Maurizio, Expert Panelist  
Q 4757: I am interested in sculpting stone. I have never tried it, but have done some research via books and a video. My biggest problem is locating a local source to buy limestone or travertine. I live in Arizona. Any advice or resources you know of close by? I would be willing to go to California to pick stuff up, but I don't know of anyone who sells in small quantities.Thanks for any help you can give. Sunny, Feb 13, Reply
R1: Sunny. Try and find a local stone yard, or landscaping outfit, and see if they have any Texas creme on hand. It is a good limestone for novice sculptors, easy to carve and shape, and will not be as frustrating to you as one of the harder stones. After you get a little experience under your belt, see if you can come up with a piece of Indiana limestone - one of the best around. If you can't come up with anything locally, conyact me through this web site. Good luck, JVC, Expert Panelist
 
Q 4754: I am thinking of installing approximately 465 sq. ft. of travertine in my playroom. My husband will do it, but has never done this type of stone. He has done tile flooring, brick pavers outside, and flagstone outside.

I am having trouble finding literature on "how to" install travertine. Can you suggest anything? I saw somewhere where you use slip sheet between the floor and the stone and that NO joint is the preferred method. I like the butted look, but he would rather put a joint in.

Questions: I love the look of travertine, is it okay to put it in a playroom (18 x 18 in' squares) (no small children; not a lot of traffic, just a TV room for my husband and I.) Will he have trouble installing it if he never installed marble or travertine before? Where can I get a book of "how to" for travertine? Do you suggest a joint? Do you have to put a sealer on it when you are done? I saw it very inexpensive did you ever hear of them, what are the problems I could run in to.Thank you so much, I always love going to the experts, Virginia, Feb 13, Reply

R1: Dear Virginia: If you love going to the experts, you should also love going to the professionals!! I will certainly not advise your hubby to do such an installation! “Butt-joint” is a grave mistake. 1/16” grout gap is “your man”. Other than that, it’s in Lady Luck hands, if he insists at doing it! Maurizio, Expert Panelist
Q 4753: I have a marble floor that has pitted and spalled. I cannot determine the cause of the pitting. Here are the known facts:
Pitting only occurs at a bay window where there is direct afternoon sunlight on the marble floor thru non-clear glass panes.
Away from the window there is no damage.
Not all tiles in the area have the damage. Some are worse than others. There might a severely damaged tile with the adjacent tile not being damaged.
There has been some water leakage around the window and water likely got below some of the tiles. No water has been observed on tops of the tiles but the wall below the bay window has water damage indicating water might have filtrated below the tile.
Heavy furniture has not been on the tile and the tile is not subject to foot traffic.
The tile is mopped regularly. Thank you for your help. Terry, Feb 13, Reply
R1: Dear Terry: You already reached the diagnosis: Water under the tiles! The only remedy is to replace the tiles after addressing the problem of the infiltration of water, of course. Ciao and good luck, Maurizio, Expert Panelist
Q 4750: I have been attempting to find pricing for the various restoration procedures used to polish marble.. Specifically honing/polishing powders, vitrification & diamond polishing. I realize this varies from regions across the USA, however even broad ranges would help at this point. By the way I live in Portland, Oregon, Steve, Feb 13, Reply
R1: Dear Steve: Vitrification (or crystallization) can hardly be defined as polishing. They are practices that are meant to make professional stone refinisher out of people that will never learn the real thing. Besides being phony, it’s quite a bad practice, too.As a matter of fact, stone refinishing is the very pinnacle of all the activities related to stone, from a professional point of view. Unfortunately, there are a lot of quacks on the loose out there! How could you tell a champ from a chomp? Could you trust the recommendation of your local stone distributor, or contractor, or your interior decorator? Hardly! PS: No matter where you live, I wouldn’t consider anything under $3.00 per square foot. Maurizio, Expert Panelist
Q 4749: Is there a way chemicaly to stain granite. I am a sculptor and I would like to attempt this if it is possible Thanks Randy, Feb 12, Reply
R1: Dear Randy: Thank goodness, to the best of my knowledge, there aren’t any!! Ciao and good luck, Maurizio, Expert Panelist
Q 4748: In several of our newly decorated hotels we used flamed granite (Rosso Torino but looks much like Rosso Toledo to me)
this granite is installed in all of our showercubicles. This stone was not treated upon installation. the problem is as follows: despite daily scrubbing the granite gets white and unsightly, regardsless which chemicals use. we would be much grateful if you could let us know soonest what to do thank you and looking forward to your reply, Feb 12, Reply
R1: Where are these hotels located? Gimme a holler at: info@findstone.com and get in touch with me. There’s a little fee involved (as you will be told), but I’ll be glad to help. What’s more I will even tell you how to get all of your money back! What more do you want from me? :-) Ciao and good luck, Maurizio, Expert Panelist
Q 4747: HELP I AM SO CONFUSED. I AM DOING MY MASTER BATH OVER.I HAVE FOUND A TRAVERTINE TILE I WANT TO USE FOR MY FLOOR AND THE SHOWER WALLS. I WENT TO ANOTHER STORE TODAY WHO TOLD ME TRAVERTINE WAS NOT GOOD FOR A SHOWER AND WOULD NOT HOLD UP. WHAT IS THE REAL STORY? PLEASE HELP! ( IiS CERAMIC A LOT BETTER?) Robin, Feb 12, Reply
R1: Dear Robin: The real story is that travertine is indeed a very enjoyable material for the purpose of your project. All it takes is the right type of intelligence about its proper care. Maurizio, Expert Panelist

Q 4746: I have recently purchased a home with a limestone fireplace. It has little draft control and no fresh air intake. Looks good but not very efficient. My problem is the smoke and soot rises out the doors leaving black coloration on the limestone. It has no mantle so this goes all the way to the ceiling. Is there a cleaning solution I can use to remove these stains easily? Rick, Feb 12, Reply

R1: Dear Rick: It all depends from your own definition of “easily”! :-) The recipe is quite simple: water, bleach and elbow-grease! Ciao and good luck, Maurizio
Q 4745: My wife recently purchased a marble tabletop for our dining area. One of my children place a glass of water on it and left it there overnight. The condensation let a terrible ring. How do we get read of the ring? Neil, Feb 12, Reply
R1: Dear Neil: It it were only water and the ring looks darker than the rest of the stone surface, it will go away by itself. If it look duller and of a slightly lighter color, then get hold of the merchant who sold the top to you and them to solve the problem. If not, you can opt to get in touch with me. Maurizio, Expert Panelist
Q 4744: I've recently had a new granite floor installed in my kitchen, black - highly polished, which upon installation looked terrific.

But, after accidently dropping various foodstuffs on it, and doing my best to make sure it's wiped up immediately I've notoced some awful looking stains. The stains look like they've gone into the granite itself, and no amount of water and soap seems to remove it.

I daren't use any other products on it until I know I'm not going to damage this expensive floor. The stains were probably caused by lemon juice, carrot peel, potato peel and grapes. A strange mixture, but then, it is a kitchen..Can you help? Please! kind regards, Mike. Feb 12, Reply

R1: Dear Mike: Unless the installer applied an impregnator sealer on your tiles (which would be the culprit), it may be a “black granite” that had been “doctored” by the factory (a fraud, that is). Have you dealer and contractor tackle the problem. They are the professionals who made good money out that expensive floor, are they not! If not, you can opt to get in touch with me. Maurizio, Expert Panelist  
Q 4743: We are installing granite counter tops in our kitchen. We would like to use smaller pieces as accents in the tile back-splash and in some other locations throughout the house. The largest piece would be about 6" and most would be 4" squares. In order to use these pieces, they need to be roughly the same thickness as "normal" granite tiles, so that they will fit in with the ceramic tile. For reference, the "granite," if that is what it really is, is called Desert Blue and comes from Brazil. No pre-made tiles are available.

Questions:
1) Is it possible to take remnant pieces of the slab and have it "sliced" into the proper thickness for use as tile? I realize that only one surface would remain polished, but we have enough to use just the pieces with the polished surface.
2) Our concern is that the cost will be prohibitive to do this. What would a rough estimate be for this work?
3) We are located in Northern California. Our fabricator has said that they will not do this work. Can some recommend a fabricator that will do it? Thank you for any information. Michael, Feb 12, Reply
R1: Dear Michael: Everything is possible! But it takes two factors: 1. Finding a facility that has the equipment and know-how to do it. 2. Your ability to get a second mortgage on your house!! :-)Yes, it would be cost prohibitive. Maurizio, Expert Panelist
Q 4742: I just had Black Granite countertops installed and the suction cup marks that I was told would not be there when I "viewed" my stone before installation are still there! No sealer has been applied but they cannot seem to remove these rings. A poultice was used, black wax (covered them up), and then lacquer remover---they have faded some but in bright sunlight they pop out. Any suggestions? I am worried that I got a bad piece of stone. Thanks, Mary, Feb 12, Reply
R1: : Dear Mary: No, you didn’t get a bad piece of stone, unless … The only sure way to remove those marks is to use a polishing powder for marble (that’s right, it’s not a typo) on them. Of course, one has to know what to use it with, and how to use it. Your fabricator – who made good money out your deal – should know, or, at least, should try to learn how. If they are interested, I do offer training services, for a price. Tell them to get in touch with me at: info@findstone.com. There’s a little maintenance fee to be paid (as they will be told), but it’s only pocket change. Ciao and good luck, Maurizio, Expert Panelist
Q 4741: I sure am glad I found your site BEFORE my counters have been installed. We are building a new house and having granite countertops installed in the kitchen. We have chosen Giallo Santa Cecelia due to the color and how it works with the ceramic tile floors, cabinets, etc. What I would like to know now is how will it perform. What is your opinion of this stone regarding absorbency of water and oil? Does it need to be sealed? Can I put hot pots directly on the surface without concern for cracking? Thanks. Jay, Feb 12, Reply
R1: Dear Jay: If the slab had been “resined” by the factory, then it may not need to be sealed. If not, it will for sure, and quite well, too! Other than that, it’s a good stone. Maurizio, Expert Panelist
Q 4740: We have travertine in our foyer and bathroom, which is only three years old. We have noticed that in heavily trafficked areas and in the bathroom, the stone seems to be discoloring. The grains are turning dark (it looks like dirt) that we cannot clean. Do you know what this is and how to restore the stone? George, Feb 12, Reply
R1: Dear George: Yes, I do know what it is: it’s called wear and tear. And, yes again, I do know how to restore it (after all I’m a professional stone refinisher!!). The problem is that you don’t!! :-) You need the services of a good restoration contractor.Now, you’d better watch out, especially with travertine! Stone refinishing is the very pinnacle of all the activities related to stone, from a professional point of view. Unfortunately, there are a lot of quacks on the loose out there! Maurizio, Expert Panelist
Q 4739: I was told that Limestone is too porous for kitchen countertops, but that Halila Limestone and Jerusalem stone can be utilized for Kitchen countertops. What is Jerusalem stone? Is Halila a jerusalem stone? Would you recommend either for the kitchen? Thanks. Carla, Feb 12, Reply
R1: Dear Carla: The porosity of the limestone is only one issue (and the and the least important) of the non-suitability as a kitchen countertop. The other one being its chemical makeup, namely calcite. I don’t know about this Halila stone, but I do know Jerusalem. Yes, it’s denser, but … it’s still calcite! If you are in a Mediterranean state of mind – by which you can’t wait to see your stone getting “better” over years of abuse – then Jerusalm is it’s quite all right. But, by my experience in this country, to most Americans the “better” of the Mediterranean cultures translates into “ugly”!!You decide in which side you are! Ciao and good luck, Maurizio, Expert Panelist
Q 4736: Just finished reading your explaination about cleaning and caring for marble. I have made the mistake of leaving a basket of fruit on my marble counter top. It has dripped fruit juice from citrus and has done just what your mentioned in your care of. There is a rough spot about the size of a silver dollar that has turned somewhat white. How do I get rid of the roughness and get it polished back to it's surrounding area? Doug, Feb 12, Reply
R1: Dear Doug: I like to make a sale like the next guy, but being that the “stain” is rough, you need to hire a professional stone refinisher. Sorry. Maurizio, Expert Panelist
Q 4732: Do you know anything about the hardness, durability of this granite? We have a sample, and I'm going right in to do your lemon juice test, but no one seems to mention this one on your site. Any opinions? Thanks so much! Dian, Feb 12, Reply
R1: Dear Dian: I hope it’s not going to shock you, but it would help knowing which one granite you’re talking about, don’t you think? :-) Anyway, did you consult Dr. Daniel’s table?Regardless, I seldom comment about any one particular stone. There may be differences within the same stone (and I’m not talking about looks, here!) from one bundle of slabs and the next. The slabs may have also been either “doctored” (which is bad), or “resined” (which is good) by the factory, which would make a big difference. Maurizio, Expert
Q 4731: I have jade green countertops in my kitchen. After exposure to lemon and vinegar, they are stained. Short of hiring a stone refinisher, is there anything that you can recommend I do? Please help, Alexis, Feb 12, Reply  
R1: Dear Alexis: Gorgeous stone, very expensive, one of the worst possible choices for a kitchen countertop. Nope, you do need a professional and an extremely good one, too! Stone refinishing is the very pinnacle of all the activities related to stone, from a professional point of view. Maurizio, Expert Panelist
Q 4730: I purchased an "antique chiseled" travertine from a retailer and now that I am looking for an installer I realize how difficult it is to find someone who knows what to do with it. The stone is unpolished and unfilled. While I like the rustic look and the chiseled edges, the body of the stone has a lot more holes in it than I thought it would have. Is there a way to fill the holes with grout or other substance in a way that does not massacre the natural look of the travertine or is unfilled stone "supposed" to remain just that--unfilled. Joanna Miami, Feb 03, Reply
R1: Joanna, there is a way to fill the holes of the travertines,using resin and other substances mixed. But,only if you like that kind of finished. On the other hand there is a rustic looks that doesn't need to be restored. The problem is not to fill the holes. The problem is the knowledge of the installers. There are several kinds of looks for a travertine item. All this depends of what you wanna do with your travertine(washbasin,decorations,columns,etcetera). There are as well,different kinds of forms for the finishing of the item polished,unpolished,bright,rustic,aged,etcetera). I'm a Mexican suplier of travertine items for the designers and installers. We have the expertise. If you or some friends of you wanna see what we produce,contact me if you wish. Humberto.
R2: ITS A NIGHTMARE TO CLEAN EDGES GET BLACK WITH DIRT AND SUN TAKES OF COLOR HOLE CRACK FORGET IT, IF YOUR LOOKING FOR A SIMILAR LOOK LESS HEADACHE ASK FINDSTONE TO PUT YOU IN TOUCH WITH ROBBIE OR JILL REEVES AT ROCOCO MARBLE.COM AND THEY WILL PUT YOU IN THE RIGHT DIRECTION. REGARDS ROBBIE.
R3: I m in the granite field we do all these fillings &fixings without spoiling its natural appearance so if u mail me its foto i can suggest some methods, Yusuf
R4:   Joanna, it all depends on what you intend to do with it. If your unfilled travertine is to be used as outdoor flagging there is no reason to fill it. Bed it on gravel and allow for drainage. Rain water will pass right through and cause no harm as long as it doesn't freeze. If you're actually in Florida that shouldn't be a problem. In time, moss will discolour the stone, possibly make it slippery. High pressure cleaning (with water!) once a year should keep that down. Don't use chemicals. They kill the stone.
If you want to clad a wall the same applies. Allow for drainage and expect moss.
If you want to use the stone for indoor flooring, you need to consider that the openings in the surface will fill with whatever fits. Eventually, all the spaces will be full of household dirt. Perhaps not to everyone's taste...
In this application, filling with grout would be advisable. Industrially, this is done with polyester or epoxy resin, and then honed smooth by machine. This results in a perfectly flat surface. For a more natural look, try cement-based grouting. Try different shades, colours. Apply over the entire surface and wash off excess with a sponge and plenty of clean water. Wash and wash again to prevent staining of the visible stone surface. Do tests on sample pieces before making any decisions. Nice choice of stone! Good luck. Ralf Nagel
R5: I HOPE YOU HAVE A GREAT VACUUM? IF YOU KEEP THE TRAVERTINE UNFILLED YOU'LL BE ASKING FOR A MAINTENANCE NIGHTMARE. BUT IF YOU LIKE........... BAG GROUT YOUR JOINT, WASH, THEN SLURRY COAT YOUR TILE AND THE ACID WASH YOUR TILE. THIS WILL TAKE THE ALPHROLRENSENT FROM THE TILE..... CITRUS ACID IS BEST BUT YOU CAN HAVE YOUR INSTALLER USE DELETED ACID. DO NOT WORRY ABOUT THE ACID, IT'S HOW THE FACTORY FAKED THE TUMBLED EFFECT TO YOUR STONE. Peitrabiz
R6: We use that same stone on a # of projects and it looks great the way it is supposed to be installed which is smear grout over everthing and wipe off as much as you want. Be sure to fill all the holes with grout before wipping off. the grout color should match some of the lighter tones in the stone, this is because you will be using it to fill not only your straight lines but also sections in the centers of the tiles. If you used a darker color or a contrasting color it would stand out too much. Then seal the whole thing with a good no sheen penetrating sealer like Miramat.A quart goes a long way and is about $40 around here. For weekly cleaning My stone guy sells a product called "Stone Soap" it seals the stone everytime you use it and is very cheap. tough stains can always be removed using white vinager. Don't use any clorine type cleaners. Good luck and Kevin
R7: There is a polyester glue called Travertine spackel and the color is just perfect fot the filling of the stone that you have purchaced, you could fill only the holes that you dont like and leave the smaller ones unfilled, The glue can be easly cleaned off with acetone before it drys and do not use a razor blade to this stone it wil;l scratch and also hone the stone if not used correctly..The glue can be bought at a granite supply store or look online...scott
R8: Hello , in Maimi - as for your questions, why did you buy the stone unfilled/ Its true that its cheaper unfilled. Lots of people want thier stones to look as natural as possible and also antic looking. So they opt for unfilled. Yes you can have it filled by the contarctor with a matching grout. Its no big thing to installed allthough it requires more backing (glueing) material. Rahul
Q 4725: I inherited a 54" round marble table recently and over the Christmas season a relative placed too much weight on the edge and cracked a 18" X 3" piece off the edge. Can this be repaired or is it time to send the relative to IRAQ? Any help and advice Will be greatly appreciated. Mark, Feb 03, Reply
R1: I would recommend a very close color of epoxy grout to make it look like a vein? Or several, sections at a time, to match up to multiple colors? Would be very expensive and tedious...Good Luck, Stephaine
R2: The answer depends on the application and the aesthetic you are trying to achieve. Many times when we are dealing with stones of this type and want to preserve the unfilled look we use an epoxy sanded grout to fill the back side of the stone so the substrate will not show.

The installation should be approached with concern as there is one way to do it correctly and several ways to do it incorrectly.

Pick the professional that you can communicate your wishes to easily and invest in a finished sample (mock up) of the installation before it starts. Good luck Steven

Q 4704: I have installed ceramic tiles before, but never the Uba Tuba granite tiles I purchased for a foyer and fireplace hearth. From the research I've done, this seems to be the deal. I would greatly appreciate any other tips: The foyer has a rough concrete floor so I will hit it with a skim coat of thinset to even the surface, then use a 3/8" notch for the non-organic, non-fast setting, non-sanded thinset (!) to the back of each 12" x 12" tile. I'll space the tiles 1/16" inch and use black grout. I don't know if I need to seal it with anything, and does the saw blade need particular specifications? The hearth is going over plywood, so I will seal that first. Thanks very much. Doug , MA,   Feb 3, Reply
R1: Dear Doug: It seems to me that you have it pretty much under control. Just make sure to use a water-proof membrane, IF the cement slab is right on the ground! No, Ubatuba does not need to be sealed. Maurizio, Expert Panelist
Q 4703:   We have installed dark green granite tiles in our kitchen and the black grout has left a haze, almost like it scratched the tiles. We did seal the tile first. Any thoughts on how to get the haze off? Thanks, Judy, Feb 3, Reply
R1: Did you ask the retailer who sold the marble tiles to you, or the contractor who installed them? They made good money out of the deal and, I’m sure, they’ll be glad to help you. If not, I do believe I have the solution to your problem. Maurizio, Expert PAnelist
 
Q 4697: My husband and I are planning to build in early Spring and really want to use stone on the outside of the house. We are curious about cultured stone and the actual "stone". I have been told that cultured stone has a 50 year warranty however that leaves me wandering if it will stand the test of time. Can you help me and what is your suggestions for a house to new house to look old. We also want to incorporate brick with the stone as well. I have the HOmes of Elegance book in which most of the homes have been created using limestone. Your suggestions would be greatly appreciated!!!!! --Heather, Feb 3, Reply
R1: Dear Heather. You do not mention where in the world you are planning on building, and climate does have a bit to do with the appropriateness of certain stones, but cultured stone is just that, and no matter how skillfully installed will always give an impression of "manmade". There are advantages as to color and consistency, and if you purchase a large number of mold shapes so the repetition is not so noticeable, cultured stone can look attractive, but will it give you the look you want. As to a 50 year warranty, are you aware that there are buildings made of limestone still in daily use that are 10 times and even older than that. Many of the great cathedrals of Europe, and the
pyramids are built of limestone, and there are many homes built of limestone that are still lived in after centuries of use. Since the stone itself is in many cases millions of years old, a 50 year warranty would not have any meaning at all. To achieve an "old look" you will need to be careful in your selection of a masonry contractor. Have pictures available of the look you want, and have potential contractors lay up sample panels to see if they can actually meet your expectations. The old style stonework looks like it does because the masons spent a lot of time on each stone dressing it and facing it, and many masons today don't have a clue as to how to do this, or won't because the price per square foot they are getting precludes this much labor. In my area, many new homes are "rocked" in just a few days by large crews of low paid labor ( it looks like a colony of ants swarming over the walls), and the end result is to me an eyesore. At the other end of the scale, there are contractors here, some of whom I am proud to refer, who are capable of outstanding work. However, they will spend months on a single project, and the cost is considerably more than that charged by the ant swarm. You must be willing to pay for the look you want, or you will get what you are willing to pay for. Good luck, JVC, Expert Panelist
Q 4694: I just bought a house with Tennesse Crab Orchard Stone in the foyer. It is dull and seems to be holding a lot of dirt. What should I use to clean it and what can I use to seal it to a nice shine? Your advice is much appreciated, Keith, Feb 3, Reply
R1:: Dear Keith: Seal it to nice shine? You do NOT want to do that! Other than that, I do believe I have the solution to your problem. Gimme a holler at: info@findstone.com and get in touch with me.Maurizio, Expert Panelist
Q 4687: I have recently discovered a mildew problem in my limestone tiled shower, do you have any products or recommendations on how to safely clean these tiles and prevent a mildew problem in the future? thanks, Steve, Feb 2, Reply 
R1: Dear Steve: I do believe I have the solution to your problem. Keep in mind, however, that all too many times the presence of mildew could be an indication of some serious problem. Let’s hope not! Gimme a holler at: info@findstone.com and get in touch with me. Maurizio, Expert Panelist
Q 4686: I have granite as my counter top in the kitchen. It was brand new house the granite is Kashmir Gold, we also sealed the granite. But it looks like we did not do a good job, the area all round the cook top has turned dark and our once very beautiful counter top looks rather ugly now, I have tried various things to get rid of the oil stains but it does not seem to make any difference. We cook a lot and hence it will not be possible not to use oil, so could you please recommended anything to get rid of the oil stains please. Thanks Vina, Feb 2, Reply
R1: Dear Vina: What did I always say about Kashmire and the likes?!When it comes to stain removal, either you buy one of those expensive “Professional kits” (that no true professional ever uses!) at a stone retailer near you, or you can spend less money and get my comprehensive guidelines on how to remove stains by using inexpensive and far more effective means that you may already have in your household! Such impressive piece of literature will also tell you how to tell stains apart from “stains”, and what to do about the latter! Gimme a holler at: info@findstone.com. You’ll be glad you did! You can also ask me how to get my comprehensive maintenance guidelines for residential stone installations. Remember, when it comes to natural stone, maintenance is an all too important yet neglected subject that should begin before you even select it, as you can tell from several of this very site postings! Don’t become another statistic! What’s more, I can even show you a way to get all of your money back! What more can you ask?! Ciao and good luck, Maurizio, Expert Panelist
Q 4685: I'm not sure, because I haven't read too much on there, but it sounds like you have a stone care product line. If that's the case, my husband's company would benefit from finding out about it. He has been selling and installing granite for about 6 months now and is in the process of opening a fabrication shop. His intention is to do the best quality job possible, but you're right about there not being much information out there. His customers ask him for advice on choosing stone and care products, and truthfully, he's not experienced enough to give them the best advice. He and I would rather that he doesn't learn from customers having problems, so I am taking the time to find him a library of learning materials. And I have been gathering catalogs of different companies' products. Please let me know what you have available, and at what price, so that I may add your information and products to our operation. Kathy, Feb 2, Reply
R1: Dear Kathy: Here I am! Just gimme a holler at: info@findstone.com and get in touch with me. There’s a little fee involved (as you will be told. It costs a lot of money and time to findstone.com to maintain this site), but I’ll be glad to help. What’s more I will even tell you how to get all of your money back! What more do you want from me? :-) Ciao and good luck, Maurizio, Expert Panelist

Q 4684: Good day. I have a freind that wishes to put filled and honed travertine on an outdoor patio in Arizona. The area is partially covered from rain, but still gets alot of direct sunlight. The travertine tiles are filled with a golden coloured polyester resin ( infared baked at factory) material. I have heard that in time this material may crack/split and generally breakdown over time. One company said it may only discolour to a faint yellow. Another company said it will breakdown the same as a cement or grout fill material. If so how long might this breakdown take ?
The travertine is from Jordan and is quite dense, fill material is no bigger than a quater in some areas; most of this polyester fill material is about the size of a dime or less to none at all. If and when the material breaks down, should the holes be filled with new polyester resin or filled with a good grout material ?
Would you recommend the use of unfilled and honed or an unfilled and antiqued ( brushed )travertine and then fill it with grout material ? I think the anique finish may get hotter in the sun and be more slippery when wet as it is a more shiney surface
. Feb 2, Reply

R1: I’m not quite familiar with polyester resin as travertine filler. Typically travertine is filled with a cementitious material (a specific one, not just grout. But grout is OK, though). Ciao and good luck, Maurizio, Expert Panelist
Q 4683: I have a marble floor which seems to fit the general defintion of spalling. It is pitted and looks like the surface of the moon. A contractor came in with a measuring device and said water is trapped between the the foundation and the underside of the tiles. Is there an ongoing chemical reaction going on there? Is there a fix? If i pull up the old tiles and put down new won't the same thing happen again unless the foundation cracks are sealed? Jim, CA. Feb 2, Reply
R1: Dear Jim: Yes. No, Yes. You need a water-proof membrane.Now, remember, it’s never too early to think about the proper maintenance of your stone. It’s a subject that’s all too often neglected and, as you can tell by reading many of this site postings, you’re not likely to get good information about it from your dealer or installer (when end-users tell me that they were advised to use water and dish soap, or regular glass-cleaner, my Italian blood reaches the boiling point at the speed of light!). Don’t become another statistic! You can get my maintenance guidelines for residential stone installations by giving me a holler at: info@findstone.com. They do carry a small price tag, but are worth every single penny and then some! It’s a one-of-a-kind document that you won’t find anywhere else, I promise! What’s more, I will also tell you a way to get your money back! Ciao and good luck, Maurizio, Expert Panelist
Q 4682: I am a neophyte in the world of natural stone tiling, and from the little bit that I've read of your responses, it sounds as if you might be the "straight" voice I'm looking for. I think too that I'm going to need a sealer, and thought that perhaps you could recommend one of yours -- and explain what makes it different from all the others out there.

Here's my situation ... I'm having my bathroom wallpapered and I've found a honed Bateig Blue limestone tile (from Artistic Tile) that matches the stone facade in the paper perfectly. What I'm looking to do is use the stone tile and matching molding piece around the jacuzzi tub and as a border around the shower stall. The areas in which it'll be placed will not be regularly abused -- there's very little water (we don't use the tub all that much and it doesn't get very wet anyway) -- but it could periodically get stepped on (not usually with shoes), splashed with water, dripped with baby oil, cosmetics or toothpaste and will regularly be subjected to water condensation (around the shower).

Everyone I've talked to said that it would be okay as long as it was sealed with an impregnable sealer and any spots dried up as soon as possible. The recommendations for the frequency of the sealer application varied anywhere from 2 times per year to every 2-3 years, depending upon how quickly it looked like it was "wearing off". The other question I have is whether I'm locked to using the same sealer brand and type once it's applied?

What would be you're recommendation in this situation? Will this work or am I asking for a maintenance nightmare? What sealers do you have available?

Also, is there anything special that needs to be considered during the installation? Does the tile need to be sealed before its installed? If the edges of the tile are rounded off, is there anything special that needs to be done on the edge (since it won't have the honed finish anymore)? Kristin, Feb 2, Reply
R1: Dear Kristin: My impregnator sealer is an excellent product, but there are plenty of good products out there. What makes it different from the rest of the bunch is … well … me! :-) I guess I’m the only one who tell people if and when they need it, and NOT to use it if they don’t!! It should make a difference, don’t you think?If you use rapid setting material for the installation (Stone setting adhesive by the Custom building company at the HD, is one of them), everything should be all right. No, you do NOT want to apply the impregnator before installation! Always wait at least two weeks AFTER the installation to apply the sealer! No nothing special needs to be be done on the semi-bullnosed edges of the tiles.Now, remember, it’s never too early to think about the proper maintenance of your stone. It’s a subject that’s all too often neglected and, as you can tell by reading many of this site postings, you’re not likely to get good information about it from your dealer or installer (when end-users tell me that they were advised to use water and dish soap, or regular glass-cleaner, my Italian blood reaches the boiling point at the speed of light!). Don’t become another statistic! You can get my maintenance guidelines for residential stone installations by giving me a holler at: info@findstone.com. They do carry a small price tag, but are worth every single penny and then some! It’s a one-of-a-kind document that you won’t find anywhere else, I promise! What’s more, I will also tell you a way to get your money back! Ciao and good luck, Maurizio, Expert Panelist
Q 4681: We are thinking of putting granite tile counter tops in our kitchen and were thinking of using Baltic Brown. I would like to know if this granite is stain resistant and if it needs to be sealed. Also when we install the tiles what type of mortar should be used and can we just butt the tiles together? Thank you, Shelly, Feb 2, Reply
R1: Dear Shelly: Terrific stone and very much stain resistant! No sealing necessary. Use white thin set. No, do NOT butt-joint! Use flat toothpicks as spacers and make sure that the grout (sandless, of course) goes deep in. Matching color caulking is even better (it wont stain). Now, remember, it’s never too early to think about the proper maintenance of your stone. It’s a subject that’s all too often neglected and, as you can tell by reading many of this site postings, you’re not likely to get good information about it from your dealer or installer (when end-users tell me that they were advised to use water and dish soap, or regular glass-cleaner, my Italian blood reaches the boiling point at the speed of light!). Don’t become another statistic! You can get my maintenance guidelines for residential stone installations by giving me a holler at: info@findstone.com. They do carry a small price tag, but are worth every single penny and then some! It’s a one-of-a-kind document that you won’t find anywhere else, I promise! What’s more, I will also tell you a way to get your money back! Ciao and good luck, Maurizio, Expert PAnelist
Q 4680: I've got granite counters in my master bathroom and was wondering if there's a product that can enhance the shine. I try to wipe down the counter every day to prevent staining but I'd also like to know if there is something to enhance or protect the surface. Thanks, Sarah, Feb 2, Reply
R1: Dear Sarah: There sure is! Gimme a holler at: info@findstone.com and get in touch with me. There’s a little fee involved (as you will be told), but I’ll be glad to help. What’s more I will even tell you how to get all of your money back! What more do you want from me? Ciao and good luck, Maurizio, Expert Panelist
R2: IT IS ALWAYS BETTER TO SEAL YOUR GRANITE WITH AN IMPREGNATOR,AND TO DO THE WEEKLY CLEANING WITH AN APPROPRIATE PRODUCT(NOT WINDEX OR ACID BACED PRODUCTS) I WORK FOR A GRANITE SUPPLY COMPANY AND WE CARRY A PRODUCT CALLED STONETECH IMPREGNATOR PRO,WHICH IS AN EXCELLANT FOOD SAFE SEALER,SOLVENT BASED(BETTER THAN WATER BASED)TO SEAL YOUR GRANITE , AND FOR YOUR DAILY CLEANING STONETECH REVITALIZER IS A GREAT PRODUCT THAT WILL ENSURE YOUR GRANITE STAYS WELL PROTECTED. Craig
Q 4679: I wonder if you could provide me with some additional advice. I have chosen Labrador Green "granite" for kitchen countertops. I realise from your advice that this is not a true granite, but I haven't seen this particular variety mentioned anywhere in you advice columns. Can you tell me if this would be a suitable material for a kitchen worktop? Would it stain or scratch easily? I have not yet selected my slabs, but I have done the lemon juice test (oil as well) using a small sample of Lab. Green from the place where the slabs will be purchased. I believe the test was successful, I saw no discoloration after as long as 30 minutes. Does this "granite" need to be sealed? My fabricators has told me he uses a sealer/impregnator that needs only to be done every 5 years or so What questions do I need to be asking my fabricator regarding sealing and care for this type of surface? I look forward to hearing from you. Thanks and regards, Sandy, Feb 2, Reply
R1: Dear Sandy: I do know that stone (a charnokite from Brazil) quite well. It’s an excellent choice. However, I seldom comment about any one particular stone. There may be differences within the same stone (and I’m not talking about looks, here!) from one bundle of slabs and the next. The slabs may have also been either “doctored” (which is bad), or “resined” (which is good) by the factory, which would make a big difference. Even more important, what’s a good stone in the hands of some “Michelangelo”?!I did write a very interesting article on “How to Shop for a Granite Kitchen Countertop” that will give you all the intelligence you need to venture yourself with confidence in the stone industry jungle! It does carry a small price tag, but wouldn’t you rather have me beside you while you’re out there?! Gimme a holler at: info@findstone.com. There’s a little fee involved (as you will be told), but you’ll be glad you did. What’s more, I will show you a way to get all of your money back! You can also ask me how to get my comprehensive maintenance guidelines for residential stone installations. Remember, when it comes to natural stone, maintenance is an all too important yet neglected subject that should begin before you even select it, as you can tell from several of this very site postings! Don’t become another statistic! Ciao and good luck, Maurizio, Expert Panelist
Q 4678: I just had 1200 sq ft of Mexican travertine installed. The travertine was purchased from Emser tile. The tile has several smooch and swirl marks. Quite frankly it looks dirty. Is there anything that we can do to bring the luster of the tile out? The installed used a combination sealer/stone enhancer too. We are quite dissatisfied with the look of the tile....some tiles look ok...others look smooched. Once the sealer/enhancer was applied the tile setter buffed the tile but again it looks dirty and dull. Thanks, Jerry, Feb 2, Reply
R1: Dear Jerry: What you’re reporting is typical of many a hone-finished travertine. Time and again I said that, in my opinion, honed factory-finish is not fit for sale! The only remedy is to hire a professional stone refinisher. Now, you’d better watch out! Stone refinishing is the very pinnacle of all the activities related to stone, from a professional point of view. Unfortunately, there are a lot of quacks on the loose out there! How could you tell a champ from a chomp? Could you trust the recommendation of your local stone distributor, or contractor, or your interior decorator? Hardly! I did write a very comprehensive article on how to select a bona fide stone restoration contractor, which will give you all the intelligence you need to make a competent choice. It does carry a small price tag, but for the sake of your stone, you don’t want to take chances without it! Gimme a holler at: info@findstone.com. You’ll be glad you did! What’s more, I will even show you a way to get all of your money back! You can also ask me how to get my comprehensive maintenance guidelines for residential stone installations. Remember, when it comes to natural stone, maintenance is an all too important yet neglected subject that should begin before you even select it, as you can tell from several of this very site postings! Don’t become another statistic! Ciao and good luck, Maurizio, Expert Panelist
Q 4677:   I have a marble table that has broken in two pieces. I need you to tell me please what can I do to fix them together. I see you know very much about marble! Thank you very much, sincerely, Laura Romero, Feb 2, Reply
R1: I do believe I have the solution to your problem. Gimme a holler at: info@findstone.com and get in touch with me. There’s a little fee involved (as you will be told), but I’ll be glad to help. Ciao and good luck, Maurizio, Expert Panelist
Q 4676: I'm looking for a color named "Paladio"; does it exist or somebody change the name? Michel, Feb 2, Reply
R1: Dear Michel: I do believe I’ve heard of it, but don’t know much about it. It really doesn’t matter, though: I seldom comment about any one particular stone. There may be differences within the same stone (and I’m not talking about looks, here!) from one bundle of slabs and the next. The slabs may have also been either “doctored” (which is bad), or “resined” (which is good) by the factory, which would make a big difference.
I did write a very interesting article on “How to Shop for a Granite Kitchen Countertop” that will give you all the intelligence you need to venture yourself with confidence in the stone industry jungle! It does carry a small price tag, but wouldn’t you rather have me beside you while you’re out there?! Gimme a holler at: info@findstone.com. There’s a little fee involved (as you will be told), but you’ll be glad you did. What’s more, I will show you a way to get all of your money back! You can also ask me how to get my comprehensive maintenance guidelines for residential stone installations. Remember, when it comes to natural stone, maintenance is an all too important yet neglected subject that should begin before you even select it, as you can tell from several of this very site postings! Don’t become another statistic! Ciao and good luck, Maurizio, Expert Panelist
Q 4675: I have recently installed a tumbled marble shower and bath floor and am interested in purchasing your maintenace advice. I am also in the selection process of a kitchen remodel and would like advice on counter tops and floor.I did fall in love w/ a Labrador Antique slab, in reading I see that may be a good choice. Thanks, Patty, Feb 2, Reply
R1: Dear Patty: No problema! Just gimme a holler at: info@findstone.com and get in touch with me. There’s a little fee involved (as you will be told), but I’ll be glad to help. What’s more I will even tell you how to get all of your money back! What more do you want from me? Ciao and good luck, Maurizio, Expert Panelist
Q 4674: We are building a new home and are going to have Granite Countertops installed in our kitchen. After our design center meeting with our home builder we decided to hire our own contractor to purchase and install the granite. (the home builder was extremely overpriced). My question is regarding the granite that I would like to chose. It is called Tropical Brown from Saudia Arabia. Is this a true granite? Also does it need to be sealed? And basically is it a good choice for a kitchen? I was going to put Absolute Black on the Island, but after reading through your site have decided it is not such a good idea. Please let me know what you think about this granite and also if you can recommend anyone in the Naples/Ft.Myers area. Thank You for such an informative site! B.Parker, Feb 2, Reply
R1: Dear B. Parker: What did you read in this site that made you conclude that black absolute granite is not a good idea? … It’s an excellent idea!Tropical Brown – a true geological granite – is a very good idea, too. About the sealing issue, I seldom comment about any one particular stone. There may be differences within the same stone (and I’m not talking about looks, here!) from one bundle of slabs and the next. The slabs may have also been either “doctored” (which is bad), or “resined” (which is good) by the factory, which would make a big difference.I did write a very interesting article on “How to Shop for a Granite Kitchen Countertop” that will give you all the intelligence you need to venture yourself with confidence in the stone industry jungle! It does carry a small price tag, but wouldn’t you rather have me beside you while you’re out there?! Gimme a holler at: info@findstone.com. There’s a little fee involved (as you will be told), but you’ll be glad you did. What’s more, I will show you a way to get all of your money back! You can also ask me how to get my comprehensive maintenance guidelines for residential stone installations. Remember, when it comes to natural stone, maintenance is an all too important yet neglected subject that should begin before you even select it, as you can tell from several of this very site postings! Don’t become another statistic! Ciao and good luck, Maurizio, Expert Panelist
Q 4673: I have travertine tile and noticed that the people installing the stone tile used vinegar and water to clean. The travertine is now dull and smudged....did the vinegar and water cause this? If so, how can I correct? Thanks in advance, Jerry, Feb 2, Reply
R1: Dear Jerry: Abso-darn-lutely!! You can’t use acid to clean travertine (and any other calcite stone, for that matter!). Thos “Michelangelo” should be installing travertine in jail! Now you need the expensive services of a stone restoration contractor!Now, you’d better watch out! Stone refinishing is the very pinnacle of all the activities related to stone, from a professional point of view. Unfortunately, there are a lot of quacks on the loose out there! (You already met one!!)How could you tell a champ from a chomp? Could you trust the recommendation of your local stone distributor, or contractor, or your interior decorator? Hardly! I did write a very comprehensive article on how to select a bona fide stone restoration contractor, which will give you all the intelligence you need to make a competent choice. It does carry a small price tag, but for the sake of your stone, you don’t want to take chances without it! Gimme a holler at: info@findstone.com. You’ll be glad you did! What’s more, I will even show you a way to get all of your money back! You can also ask me how to get my comprehensive maintenance guidelines for residential stone installations. Remember, when it comes to natural stone, maintenance is an all too important yet neglected subject that should begin before you even select it, as you can tell from several of this very site postings! Don’t become another statistic! Ciao and good luck, Maurizio, Expert Panelist
Q 4672: I am looking for general cleaning guidelines for a new granite kitchen counter top and a limestone floor throughout most of our new house. No one seems to have a conisstent answer. Water-- water and some white vinegar-- water and clorox???? help please before we ruin this costly addition. Thank you M and H, Feb 2, Reply
R1: Dear M & H: You’re right, nobody seems to have an answer that makes any sense (vinegar, huh! … Please!!). I do, however! ! You can get my maintenance guidelines for residential stone installations by giving me a holler at: info@findstone.com. They do carry a small price tag, but are worth every single penny and then some! It’s a one-of-a-kind document that you won’t find anywhere else, I promise! What’s more, I will also tell you a way to get your money back! Ciao and good luck, Maurizio, Expert Panelist
Q 4671: I have a white table and I accidentally spilled some Cutex Acetone Nail Polish remover on it. It took a piece of the paint off about the size of a dime and there are also oily spots on it. I like your site but too much to read right now. Can you please tell me how to repair my table top. I just bought it at World Market and it is so pretty but not it looks awful Feb 2, Reply
R1: Why on earth did you come to a natural stone place with your question?! The acetone took a piece of paint of your furniture top? … How about asking a furniture restoration contractor?! Makes more sense to me!! :-) Ciao and good luck, Maurizio, Expert Panelist
Q 4670: We recently installed slab Breccia Vendome Marble in our powder room. We covered the walls and the floor with bookmatched slabs. We also installed a mirrored ceiling in several large pieces. Unfortunately a day after the last large piece of mirror was installed, a private elevator three floors above our condo fells two stories which caused severe vibrations and caused the last piece of mirror that was installed to fall as the glue that was used didn't have enough time to "cure". This incident caused several gouges and scratches to several of the slabs of marble. My question is, what is the best method to fix the gouges and scratches with the least amount of damage to the rest of the slabs. Replacing the damaged slabs is not an option as they are bookmatched and too large (4' x 8') to remove. Thank you for any advice that you can give us. Jules, Miami, Florida, Feb 2, Reply
R1: Dear Jules: You do need a BONA FIDE (I do mean that, considering the “richness” of your installation!!) stone restoration professional! Stone refinishing is the very pinnacle of all the activities related to stone, from a professional point of view. Unfortunately, there are a lot of quacks on the loose out there! How could you tell a champ from a chomp? Could you trust the recommendation of your local stone distributor, or contractor, or your interior decorator? Hardly! I did write a very comprehensive article on how to select a bona fide stone restoration contractor, which will give you all the intelligence you need to make a competent choice. It does carry a small price tag, but for the sake of your stone, you don’t want to take chances without it! Gimme a holler at: info@findstone.com. You’ll be glad you did! What’s more, I will even show you a way to get all of your money back! You can also ask me how to get my comprehensive maintenance guidelines for residential stone installations. Remember, when it comes to natural stone, maintenance is an all too important yet neglected subject that should begin before you even select it, as you can tell from several of this very site postings! Don’t become another statistic! If you can’t find anybody who gives you the “right vibes”, in a few months I’m personally due in Southern FL for a large job. If you could wait … Ciao and good luck, Maurizio, Expert Panelist
Q 4669: Dear Sir, Plaese HELP!!!! The plumber scratched mt hoaned travertine floor, fortunatly it isn't deep. How can I repair it? Thank you, S.Richard, Feb 2, Reply
R1: Dear S. Richard: Did you ask you stone dealer and or your installation contractor? They made good money out of you, they should be glad to help you out! If they won’t, I do have the solution to your problem. Gimme a holler at: info@findstone.com and get in touch with me. There’s a little fee involved (as you will be told), but I’ll be glad to help. What’s more I will even tell you how to get all of your money back! What more do you want from me? Ciao and good luck, Maurizio, Expert Panelist
Q 4668: I received quotes from 2 different fabricators for my new granite kitchen countertops. The first guy indicated that 2cm looks better especially with an undermount sink and single bevel edge. He said he has women cry when they see the 3 cm. The second guy strongly recommends 3cm. What do you think? Thanks. Syms, Feb 2, Reply
R1: Dear Syms: Personally I prefer the 2 cm. Laminated better. But each and every one of my reasons is countered by an equal number of good reasons from the fans of the 3 cm. Solid. Bottom line, there’s nothing technically wrong with either one of them. It’s your call. I can only add that fabricators who do the 2 cm. laminated are usually (which doesn’t mean all the time) more “involved” than the 3 cm. guys. Doing 3 cm. solid is definitely “easier”, if you know what I mean!Now, remember, it’s never too early to think about the proper maintenance of your stone. It’s a subject that’s all too often neglected and, as you can tell by reading many of this site postings, you’re not likely to get good information about it from your dealer or installer (when end-users tell me that they were advised to use water and dish soap, or regular glass-cleaner, my Italian blood reaches the boiling point at the speed of light!). Don’t become another statistic! You can get my maintenance guidelines for residential stone installations by giving me a holler at: info@findstone.com. They do carry a small price tag, but are worth every single penny and then some! It’s a one-of-a-kind document that you won’t find anywhere else, I promise! What’s more, I will also tell you a way to get your money back! Ciao and good luck, Maurizio, Expert Panelist
Q 4667: I stumbled upon your web-site and was amazed at the information. I looked around the site, but did not see any information on a beautiful "granite" i saw recently called Verde Fuoco from Australia. Do you know about the stone, and suitability for a kitchen counter. Any ballpark ideas on costs per sq. ft. local fabricators were estimating about $115 per sq. ft installed. I am also interested in two other granites, Silver Sea Green and Verde Marinache. Which do feel has best properties for a kitchen counter. Thanks, Kevin Ruswick, Feb 2, Reply
R1: Dear Kevin: I never heard of this “Verde Fuoco”, but it really doesn’t matter. Even if I were familiar with it, I seldom comment about any one particular stone. There may be differences within the same stone (and I’m not talking about looks, here!) from one bundle of slabs and the next. The slabs may have also been either “doctored” (which is bad), or “resined” (which is good) by the factory, which would make a big difference. I did write a very interesting article on “How to Shop for a Granite Kitchen Countertop” that will give you all the intelligence you need to venture yourself with confidence in the stone industry jungle! It does carry a small price tag, but wouldn’t you rather have me beside you while you’re out there?! Gimme a holler at: info@findstone.com. There’s a little fee involved (as you will be told), but you’ll be glad you did. What’s more, I will show you a way to get all of your money back! You can also ask me how to get my comprehensive maintenance guidelines for residential stone installations. Remember, when it comes to natural stone, maintenance is an all too important yet neglected subject that should begin before you even select it, as you can tell from several of this very site postings! Don’t become another statistic! Ciao and good luck, Maurizio, Expert Panelist
Q 4666: I have fallen in love with Lagos Blue Limestone (germany) and wanted to use it in a master & other bath shower only installation--however I have learned through this site that I would be crazy to do so--my question is what is a comparable travertine or marble? I like the simple character of the lagos blue, the grey color, etc and have been trying in vain to find something. While shopping for stone not one salesperson told me that I would have problems with the limestone they actually encouraged the use and didn't try to persuade me to look at travertine, marble or granite--thank goodness there is a site like this. kerry, Feb 2, Reply
R1: Dear Kerry; You betcha! You’re welcome! Caio and good luck, Maurizio, Expert Panelist
Q 4665: I am a kitchen designer and have used soapstone on several jobs, mine included, I followed the old process of oil over a period of time and have found the surface very useable. The last job I installed the fabricator suggested we put a sealer /enhancer on the material it looks good now, but how do we deal with the scratches and how often do we reseal. Karen, Feb 2, Reply
R1: : Dear Karen: Nobody – I mean nobody – uses an impregnator sealer color enhancer on soapstone! Each and every producer of the stuff recommends to only use mineral oil as a routine treatment. Now that you created a certain situation on the advice of somebody who obviously talks just because he just so happen to have a piece of tong in his mouth, have that guru solve your problem! He must know something that nobody else knows! Ciao and good luck, Maurizio, Expert Panelist
Q 4664: Can you please elaborate on why this is not a good idea? The moving company is suggesting (strongly, I might add) that we have someone attempt to repair the piece. I don't want to let anyone touch it without researching the possiblity of having it turn out good. Thanks, Hanna, Feb 2, Reply
R1: Dear Hanna: Oh, I believe it’s a terrific idea! If you could tell us what it is, it would be even better!! :-) Ciao and good luck, Maurizio, Expert Panelist
Q 4663: I have a marble tile shower. I have tried using "marble cleaners" that you get at Home Depot to clean the shower. I have mold along the grout that will not come off, even when scrubbed with a tooth brush. I was told bleach (such as Clorox Clean-up) will not harm the marble, but I am afraid to use it. I am also disgusted by the inability to clean my shower easily like I used to in my pre-marble days (I would just shoot it with Tilex and walk away). On the silicone grout, the mold is embeded and will not budge, and on the sand based grout between the tiles, I have been only able to remove it with a high powered jet of steam that ended up burning my hands (I returned it). I clean the floor with a Eureka steam mop no problem. HELP!!! I want to easily clean my shower and get rid of the mold! Thanks in advance, Jeannine Lonski, Feb 2, Reply
R1: Dear Lonski: Just because the label of a bottle says “Marble cleaner” it doesn’t make it a soap scum, or a mildew stain remover, does it! You need specific products for stone that are designed to do what “Tilex” do, without damaging the stone. They exist (not at the HD, though!) Everything is spelled out in my maintenance guidelines! Just gimme a holler at: info@findstone.com. There’s a little fee involved (as you will be told), but you’ll be glad you did! What’s more, I will even tell you how to get your money back! Ciao and good luck, Maurizio, Expert Panelist
Q 4662: Is it possible to butt-joint 12x12 marble tiles, in an area where they will not be exposed to water? We would like to install the floor ourselves without the grout lines, but if the floor won't, last we are planning on using a 1/16 gap. We are installing over concrete. What is your advice? Also what kind of sealer do you recommend? Thank you! Sharon, Feb 2, Reply
R1: Dear Sharon: No, not on a floor. 1/16” is what you need (get the tighter spacer you can get). On concrete, make sure to use a water-proof membrane, if the cement slab is sitting on the ground!! And don’t forget to get my maintenance guidelines! Just gimme a holler at: info@findstone.com. There’s a little fee involved (as you will be told), but you’ll be glad you did! What’s more, I will even tell you how to get your money back! Ciao and good luck, Maurizio, Expert Panelist
Q 4661: What are the guidelines when using 3/4 in travertine as table tops in northern states such as New York and Connecticut? More specifically, how much cold can it take without damage? Thank you, Judy , Feb 1, Reply
R1: Dear Judy: What are you talking about, an outdoor table top? I hope it’s not polished! As far as the cold temperature is concerned, all the cold you want and then some! Ciao and good luck, Maurizio, Expert Panelist
Q 4660: I am seeking your expert advise on whether to install travertine or tile in my kitchen, family room, entrance and other hallways - almost 2000 sq ft. (Installing it myself.) My wife and I have two young children and no pets. We like the look of 18 x 18 travertine tiles of Torreon (Mexico) but are worried about staining/scatching,and normal everyday life traffic wear and tear. We have read that tile is more maintenance free, so it may be just finding a tile we like. --- It will go directly
on a concrete slab. We also have a swimming pool off the kitchen/family room. Our home is more contemporary.

Do you think Travertine would be ok for this application, and if so should it be honed or polished?
Your thoughts on appropriate grout line thickness for travertine or tile?
Finally, do you have instruction materials/video I may purchase on installing, care and sealing?
Thanks - We're really looking forward to your insight. By the way, excellent advise on the web site. George, Feb 1, Reply

R1: Dear George: I never claimed to be an interior decorator. I’m just a plain mechanic and stone maintenance guy. If you want to do it yourself, go with tile. Travertine is too difficult to install. No, I don’t have any video or book, but the Home Depot sells some publication on the subject. Ciao and good luck, Maurizio, Expert Panelist
Q 4659: I have a round table that is broken in half. I would like to know if there is any way to repair this? The two pieces fit together nicely, no peices chipped out. Doug, Feb 1, Reply
R1: Dear Doug: Yes, there is a way. Just gimme a holler at: info@findstone.com. There’s a little fee involved (as you will be told), but I’ll be glad to help you. Ciao and good luck, Maurizio, Expert Panelis
Q 4658: We had a granite peninsula installed in August. It was sealed (properly?). The granite has been decomposing from the start. I understand natural stone pitting, but has progressed to where you can not use as a writing station. The top is decomposing. Have you heard of this before and is there anything that can be applied to stop decomposition? Dennis, Feb 1, Reply
R1: Dear Dennis: Just a very low grade of whatever stone you have (which you don’t say). It has nothing to do with sealing. No, it can’t be stopped. And no, you do not have to accept it. You have a case. Ciao and good luck, Maurizio, Expert Panelist
Q 4656: I am interested in using blue pearl granite for my kitchen and bathroom vanity as a countertop stone.Is this a wise choice as to durability and staining problems.Also how often should the granite be sealed? A quick answer would be appreciated since we are planning to purchase the granite shortly Thanks for any guidance you can give me. Charlie, Feb 1, Reply
R1: Dear Charlie: The stone is one of the best choices! It does not need to be sealed, either. The question is, how good will be the fabricator?I did write a very interesting article on “How to Shop for a Granite Kitchen Countertop” that will give you all the intelligence you need to venture yourself with confidence in the stone industry jungle! It does carry a small price tag, but wouldn’t you rather have me beside you while you’re out there?! Gimme a holler at: info@findstone.com. There’s a little fee involved (as you will be told), but you’ll be glad you did. What’s more, I will show you a way to get all of your money back! You can also ask me how to get my comprehensive maintenance guidelines for residential stone installations. Remember, when it comes to natural stone, maintenance is an all too important yet neglected subject that should begin before you even select it, as you can tell from several of this very site postings! Don’t become another statistic! Ciao and good luck, Maurizio, Expert Panelist
Q 4655: Which type of thin set or glue adhesive that quick dry for marble 12x12 that for celing so it won't fall on my head. I want fast grab and dry for bathrooms. chaim, Feb 1, Reply
R1: Dear Chaim: At the Home Depot they have A product dubbed “Stone setting adhesive” (or something similar) by the Custom Builders company. That’ should do the trick for you! Ciao and good luck, Maurizio, Expert Panelist
Q 4653: I have granite counters in the kitchen and limestone floors in my home. The installer did not tell me how to care for these and he is nowhere to be found at this time. What must I buy ? Do they need to be resealed How do I clean them Can I ruin them in any way Ann, Feb 1, Reply
R1: Dear Ann: Here I come to the rescue! Just gimme a holler at: info@findstone.com. There’s a little fee involved (as you will be told), but I’ll be glad to help you. What’s more, I will even tell you how to get your money back! Ciao and good luck, Maurizio, Expert Panelist

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